Refund policy

Refund & Return Policy

Effective Date: April 18, 2026

30-Day Performance Guarantee We stand behind the Tech Precision of our products. If your purchase doesn't meet your professional standards, you have 30 days from the date of delivery to initiate a return.

How to Start a Return To begin the process, please email us at getsharpusa@gmail.com. Once your return is authorized, please ship your item to our Washington shop:

Get Sharp 9410 63rd Pl W, Mukilteo, WA 98275

Conditions for Returns To be eligible for a refund, items must be returned in their original packaging and like-new condition.

Abrasives/Supplies: Bottles must be in original condition and show no signs of contamination or significant use.
Hardware/Tools: Must be in original, like-new condition with all included components.
Return Shipping: Customers are responsible for the cost of return shipping. We do not charge a restocking fee.

Damages and Issues Please inspect your order upon reception. If an item is defective, leaking, or damaged in transit, contact us immediately at getsharpusa@gmail.com. Provide a photo of the damage so we can bypass the standard return process and fast-track a replacement.

Refund Timeline Once your return is received, our team will inspect the items within 2 business days. Approved refunds are applied to your original payment method. Please allow up to 14 business days for the credit to reflect on your statement, depending on your financial institution.

Contact

Get Sharp

9410 63rd Pl W

Mukilteo, Washington, 98275, United States

Customer service contact

www.getsharpusa.com

getsharpusa@gmail.com

+14252338161

Preferred contact method: Email